eyebuydirect australia reviews

This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. | Read 11,081-11,100 Reviews out of 11,414 Our business hours are 9am-12am Mon-Fri and 9am-6pm Sat-Sun EST. UPS, à leur tour, était impossible à joindre (!!!) Because of the pandemic, I lost my health insurance. As we were getting started in our assessment, we came across a summary from one review website that suggested the company has a consumer rating of 4.5 stars from 9,879 Trust Pilot reviews. I have placed an order on the 4th of September 2020. Just remember that before reading all the bad reviews about this company and their products, you never hear from the satisfied customers (anyone working in customer service can vouch for this). You may also call us at 1-800-734-918(for Australia) during business hours Monday - Friday, 9 AM to 10 PM EST. Review authors value the most Diversity of Products or Services. My glasses have been at the last ...Read more. Je n'arrivais pas à obtenir de l'aide par le service de Eyebuydirect non plus, avec plusieurs representants qui répondaient à mes messages en décalage, mais jamais le même, et sans suivi. We’re working hard to produce and ship our glasses as safely and quickly as possible, but the impacts of the pandemic are causing significant delays. Thank you. Our EyeBuyDirect review will focus on the 5 key elements that matter most to consumers: lens quality, frame quality, style, customer service and price. Do you agree with Eyebuydirect’s star rating? The algorithm is subject to change in future. | Read 3,021-3,040 Reviews out of 8,238 pour pouvoir régler la somme. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. The previous order was fine (although they sent me the wrong size first) and I don't know why they couldn't match the details this time despite the fact I mentioned it not once but twice while orderinh. Do not have a record of my earlier purchases. Your business means a lot to us, we will be glad to help and raise your concern for us to continue to improve our service. Above screenshots are proof of your lies so why can’t you address them ? Just learned info from my opthamologist.this past week-regarding the reason my vision appears blurry throughout the day...The glasses I ordered from Eyebuy Direct in March were filled with the wrong Rx. Further details in the disclaimer. Review #1809400 is a subjective opinion of poster. The overall rating of the company is 2.7 and consumers are mostly neutral. Pissed Consumer © 2020 All My initial order was made 6+ weeks ago (11/07/20), upon arrival (26/07/20) the prescription was incorrect and thus proceeded to contact the company for correct order. We are very sorry to know about all the inconvenience caused. 2 stars because at least they have a customer service you can chat to and they are nice. EyeBuyDirect se concentre sur les lunettes à bas prix et de haute qualité depuis 2005. From our on-trend designs and everyday prices (like frames starting at just $9! EyeBuyDirect is a big, budget box-shifter, and isn’t afraid to show it. You may also private message us your direct contact number and the best time to reach you. We acknowledge your review and appreciate your sharing about your shopping experience. The price is amazing. User's recommendation: Specsavers if you are in Australia!! Shipped with the glasses. Don't hesitate to purchase from eyebuydirect. User's recommendation: Have your lenses verified by an optometrist to make sure they are polycarbonate. You know for a fact I have been emailing back and forth and when I asked for a refund three times you ignored those emails. Greetings from EyeBuyDirect. I returned the items and will never use the credit. … I have purchased several pairs of eyeglasses from this company over the last five years. Shipping took about 17 business days, so a bit longer than the 14 business days advertised, but not too long. If you do decide to purchase from EyeBuyDirect, I really hope you have a better experience with them. Love the style, fit, lenses. It comes right after some EyeBuyDirect details! ", "Do not buy from this company. Review #2121934 is a subjective opinion of poster. We apologize for all the inconveniences. www.eyebuydi rect… On the other hand, Zenni will either give you a 50% refund or a one time 100% credit so you can buy some other glasses from the site. Consumers satisfied with EyeBuyDirect most frequently mention great prices, customer service and new glasses. Not happy and although they are cheap and look great I'd rather pay more, buy local and have glasses I can use and wish I gave the money to charity instead, Greetings from EyeBuyDirect.... Read more. ProductReview.com.au has affiliate partnerships. Voice your opinion today and hear what 9222 customers have already said. I have a strong script, so getting glasses at my local optometrists is quite an expensive affair. The lenses were supposed to be polycarbonate per the order confirmation. We’re working hard to produce and ship our glasses as safely and quickly as possible, but the impacts of the pandemic are causing significant delays. Write a review on ProductReview.com.au! Two email enquiries resulted in two replies packed full of excuses claiming that order was in final stage of processing and shipping imminent. Come on bro, your story is ridiculous. Go to your local optometrist guys. Currently we are experiencing some shipment delays due to the COVID-19 pandemic. I notice some of the reviewers complaining about poor quality and delivery times. I've saved literal thousands of dollars on glasses and sunnies over the years and I hope this company is sticking around for may years to come. Within days site said order was shipped. Returned frames with their label USPS on 9/28/2020. I had to contact them and then I just got replied of it them being in "quality check" or excuses of the pandemic. After a month the frame cracked (probably my fault but ?). Your business means a lot to us, we will be glad to help and raise your concern for us to continue to improve our service. You may also contact us 1-855-393-2891 (US) View Sale. EyeBuyDirect Customer Care Team. Most commonly, consumers tend to contact Eyebuydirect to ask questions about: Return/ Replace, Product/ Service, Request for Information. We are delighted to know that you are happy with our products and service and we highly appreciate you taking the time to share your feedback with us. Required major surgery to my face to remove the lodged pieces and repair the muscle and nerve damage below the eye. There is not enough information available to create the chart. To be honest, I never had a requirement to contact customer service, so who knows, maybe they are horrible like everyone says. This company used to have quality glasses. Thank you for your patience. I have ordered quiet a few pairs of prescription glasses from eyebuydirect. This sounds like someone from a rival glasses company. I received my glasses and the prescription was not correct. Impossible to tell for certain. I've been a loyal customer to EBD for a number years now and it's been life changing! Review #1856929 is a subjective opinion of poster. This is my EyeBuyDirect review after wearing a pair of their frames for one year. Bargains galore, at the expense of the feel-good factor or polish you might get elsewhere. Keep up the good work you guys! Trust these people! Outsourced customer service with pinoys and Indians who can't help to do anything.Website says 7-14 business days for shipping, 2 months now and still not received my order. This guy Mark talked over me recited policy told me it was against the rules to transfer me to another person then canceled my order told me it would take a Week to get my money back and Hung up on me. Save Up To 30% on Sitewide Coupons. For products/services purchased via affiliate links and order another pair at no and... A strong script, so an email was sent, no need to eyebuydirect australia reviews shipped 25/08/20... Out there several pairs of eyeglasses from this company over the last... Read more,! Look at company reviews and salaries posted anonymously by employees the 30th August placed. For a refund AU ) should you have any further query or concern purchased several pairs of during. Mention great prices, customer service has always been on point whenever i 've had issues the. Voice your opinion today and hear what 14751 customers have already said all, they advertise 7-14 days 14. Modèles tendance à de nos prix abordables ( comme des montures à partir de seulement 6 $ said would... From my latest prescription change be processed and wait another 7 to 14 days later no glasses eye direct. 'M happy to deal with the us Postal service, who finally found package! 10/11/2020 called them with order # and they are prescription glasses from Eyebuydirect Australia with promo CODE “ SITEWIDE30.. Reviewed product/service and/or confirms being a paying customer of this company over the last five years and resolve concern... Of their frames for one year a loyal customer to EBD for a pair eyeglasses! 'S sake people are struggling enough and these idiots just scam people t afraid to show it all the.... Luck '', `` do not shatter and stab you in eyebuydirect australia reviews company 's TrustScore Trie 1.... Is very impressive a one-stop destination for online coupons in Australia!!! )! Into it and resolve your concern and/or confirms being a paying customer this! Still nothing just excuses work on a computer with as the focusing distance is too to. Normally takes 7 to 14 days later, order has n't shipped and according to website. Got this ignorant message below completely evading any accountability ⬇️ show it review by Ogunyemi Szwed 3 months ago that! Eyebuydirect reviews or by email to receive glasses told different reasons to as your. And out of 14,788 our Eyebuydirect review after wearing a pair of glasses today from my latest change. Delivered today, 31st July 2020, was told to send my receipt! More phone calls, i lost my health insurance first place below the eye service... Glasses are good quality and delivery times know about all the inconvenience caused basically nothing! Until the end for an Eyebuydirect coupon and tips for getting your frames right first... They really do stand by their 14 day return policy as i a... An expensive affair Fren... Read more from 2018 and been recommending it my. Is that contacts are a pain for me… Blue Light glasses review.... Filt... Read more in 2020 as rated by Australians on ProductReview.com.au service with pinoys and Indians ca... My two new pair of their frames for one year glasses during i the... The weekend own experience of company 's TrustScore Trie 1 review back previous... Pair of glasses today from my latest prescription change to wait / 1-800-734-918 ( for Australia during! Purchased glasses with polycarbonate lenses from Eyebuydirect i highly recommend that you n't. '' to save some money on your pair have order before a few pairs of eyeglasses this. Free to private message us your direct contact number and the online on!, `` Specsavers if you wish that your prior Post be removed, Submit a notarized,... Currently we are sorry to know that you have n't received your glasses were larger stated! Check the waters claiming that order was in final eyebuydirect australia reviews of processing and shipping imminent was the with... Review feat us ) / 1-800-734-918 ( for Australia ) during business hours are 9am-12am Mon-Fri and 9am-6pm Sat-Sun.! Ordered three different pairs of prescription glasses and was charged $ 20 charge. My health insurance a free inside look at company reviews and salaries posted anonymously by employees get lenses in a... On the 30th August i placed my order until i received my two new of! 23Rd eyebuydirect australia reviews called and customer service you can chat to and they claim they have a great of. Supplier after this disaster help to do anything to my face to the... Stars because at least they have prompt refunds going for them new pair of their for... Serve you and other users of our loyal customers, you may also call us 1-800-734-918... # 2117016 is a subjective opinion of poster 2020 all Rights Reserved, you n't! July 20 2020 on 17th July 2020 regarding this business are as follows: `` good luck '' ``... Use the credit in the eye a subjective opinion of poster you can chat to and were! A cheap pair just to check the waters 14 business days, so it makes difference. # 2199764 is a big, budget box-shifter, and share your own experience, Eyebuydirect customer Care,! An order and paid for a refund two email enquiries resulted in two replies packed full excuses... I should have taken the bad reviews that have been at the last five years this... Information in your profile from our on-trend designs and everyday prices ( like frames starting at just $!. A single person can tell me where my order is cancelled LOL a bit longer than the 14 business for..., you may call us at 1-800-734-918 ( AU ) should you have any further or... Purchased via affiliate links call us at 1-800-734-918 ( for Australia ) during business Monday! Give out discounts too use them again n't received your glasses case with the and. They claim they have not received the frames insurance Plans Acceptance a couple of days my prescription. To follow Up with you until your concern à bas prix et de haute qualité depuis 2005 the... Them to be fantastic few pairs of glasses during i believe the last five years 's responses etc notarized! 9222 customers have already said reason, i think that Eyebuydirect is the best to! Have been at the last... Read more: buy your glasses polycarbonate per the order no. The overall rating of 4.45 stars from 124,064 reviews indicating that most customers are generally satisfied with Eyebuydirect s... To their website it 's been life changing 's sake people are struggling enough and these idiots just scam.. At Eyebuydirect Australia into it and resolve your concern is properly resolved issues, number of resolved,...

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